BOOKINGS TERMS & CODITIONS -  Ewa’sBeauty POLICY


Please ensure that you have read and fully understood Ewa’sBeauty T&C prior to booking any treatment. By booking an appointment you are accepting the full T&Cs.

📌Appointments can be reserved:

📌DEPOSIT

  • To secure an appointment with Ewa’sBeauty a non-refundable 50% deposit is required for all treatment bookings.

  • Deposit  50% of the treatment amount will be charged at the time of booking, in order to secure the appointment.

  • The deposit will be fully redeemable against the total cost of your treatment.

  • Please note that deposits are non-refundable.

  • Deposits can be paid via online booking system/ bank transfer/ cash or card in the salon.

  • Bookings are not confirmed until a deposit payment has been made. If there is a delay in making a deposit payment, your appointment slot may be allocated to somebody else. A booking will not be held for you without a deposit payment.

📌CANCELLATION POLICY

  • Appointments can be rescheduled up to 48 hours before your appointment.

  • Less than 48hr notice will result in a charge equal to 50% of the reserved service amount. In the case of appointments that are part of a course of treatment, one treatment will be deducted from the remaining number of treatments.

  • Failure to attend for the appointment without any notice will be charged 100% of the service amount (fee will be applied to your next booking).

📌PATCH TEST

  • A patch test is required minimum 24h before any treatments such as: eyelash tint/ eyebrow tint/ LVL lash lift.

  • Patch Test appointment is available free of charge.

  • Failure to attend a patch test will result in your treatment being cancelled which may occur a charge.

📌PREGNANCY

  • Pregnant woman can indeed receive many treatments as long it is not in the first trimester (12 weeks). Some procedures may need the client’s General Practitioner or Midwife’s consent prior to treatment.

📌REFUND POLICY - PRODUCTS

  • Products bought from Ewa’sBeauty salon are non-refundable unless they are faulty. Faulty products will need to be returned to Ewa’sBeauty for assessment before a refund can be processed.

📌REFUND POLICY - SERVICES
Our treatments are carried out by qualified therapists and our intent is for each customer to be satisfied.

  • Services received cannot be refunded,

  • No refunds are given for gift voucher orders – they can be redeem for a service or cosmetics. The validity period is 3 months from the date of purchase.

📌CLIENT CONSULTATION FORM

  • All new clients will be requested to complete a Client Consultation form before any treatments. Failure to do so will result in us refusing to perform your treatments. Please advise us of any health conditions, allergies, or injuries which could affect your service when completing this form. It is your responsibility to let us know of any changes in your circumstances before your treatment goes ahead.